Introduction

At DBS Security System Pvt. Ltd. and Endroid USA, we believe it is our responsibility to conduct business in a manner that protects the environment and supports sustainable product stewardship throughout the lifecycle of our security and electronic products.

We are committed to delivering innovative solutions while ensuring compliance with the E-waste (Management) Rules in India. We partner with authorized recyclers to channel end-of-life electrical and electronic equipment for environmentally sound recycling—reducing landfill burden and recovering valuable materials responsibly.

About E-waste

E-waste is defined as waste electrical and electronic equipment, whole or in part, or rejects from manufacturing and repair processes, intended to be discarded. It includes obsolete or end-of-life appliances that use electricity—such as cameras, recorders, access control devices, displays, and related accessories.

Benefits of Recycling

• Conserves natural resources — Recoverable materials such as aluminum, copper, gold, silver, and ferrous metals reduce demand for virgin mining.
• Reduces pollution — Scientific recycling lowers air, water, and soil contamination compared to informal disposal or open burning.
• Supports the circular economy — Recycled inputs can be used in new products, reducing overall environmental footprint.

Health & Environmental Risks of Improper Disposal

• Health risks — Direct contact with lead, cadmium, chromium, mercury, or flame retardants in damaged devices can cause serious health effects.
• Children at higher risk — Greater relative intake of air, water, and food increases vulnerability to toxic exposure.
• Environmental degradation — Informal dismantling, open burning of plastics, and landfill disposal release persistent pollutants.

Accidental breakage of electronics can leak toxins if casings are damaged. Always use authorized collection channels rather than informal scrap dealers or rag pickers.

Regulatory Framework (India)

The E-waste (Management) Rules, 2016 (as amended) aim to channel E-waste generated in India toward environmentally sound recycling, moving activity away from unorganized sectors that use crude practices resulting in pollution and resource loss.

Product packaging should be separated and recycled where possible. Appliances containing recyclable materials are marked accordingly. Do not mix E-waste with regular municipal waste.

How to Drop Off Your Product

Follow these steps when returning end-of-life Endroid / DBS electronic products:

1. Pack the device in secure, light packaging to prevent damage in transit.
2. Contact our E-waste helpline to confirm the nearest collection point or schedule doorstep pickup.
3. Deliver the packaged product to the authorized collection point, or hand it to the logistics partner as arranged.
4. Complete the collection form with product details and your contact information.
5. Submit the package and form. You may receive acknowledgment for tracking where applicable.

Authorized Recycler Partner

Endroid and DBS Security have partnered with VP WASTECH LLP, an authorized E-waste recycler, for environmentally sound management of products that have reached end of life. VP WASTECH maintains the necessary authorizations from appropriate government agencies for processing facilities and ensures proper recycling and disposal in line with E-waste Management Rules.

Do's and Don'ts for Customers

Collection Points

Collection and processing are coordinated through VP WASTECH LLP facilities in Uttar Pradesh. For doorstep collection, buyback, or exchange programs, contact the helpline to confirm service availability in your state.

Corporate Office:
12/2 Main Mathura Road, Opp. Pillar No 75, Near Sarai Metro Station, Sector 37, Faridabad, Haryana — 121003
Email: ewaste@dbsindia.in

Collection Scheme

Geographic coverage: We aim to support collection across states in India through our recycler and logistics partners. Contact the helpline for availability in your location.

Buyback & exchange: Customers may be eligible for incentives when returning end-of-life products, subject to product condition and current program terms. Contact +91 92058 20840 (VP WASTECH LLP) or Endroid support for details.

Extended Producer Responsibility (EPR): DBS Security System / Endroid supports producer awareness initiatives including training at point of sale, informational materials, and responsible disposal guidance in line with E-waste Management Rules.

Awareness & Product Stewardship

We encourage all customers, dealers, and partners to understand the impact of improper E-waste disposal. Awareness initiatives may include workshops, dealer communications, and packaging guidance to direct end-of-life products to authorized recyclers only.

• Information on safe handling may be included in product documentation where applicable.
• Recycling symbols and disposal guidance on packaging where required.
• Training for sales channels on returning end-of-life equipment through approved channels.